FAQs

Are all your products original from ASIA?
Yes! All our products come directly from South Korea
Our KOCARE team carefully selected the brands we sell ensuring they are of the highest quality.

What currency are the prices in?
The prices we handle are in Mexican pesos.

The product I received is damaged, what do I do?
We apologize, please write to us at info@kocarebeauty.com so we can follow up as soon as possible.

I want masks for my event! How do I do it?
The best thing you can give as a gift is face masks! Please write to us at info@kocarebeauty.com with all the details and we will give you a super special price!

Are all products original?
That's right! All our products are 100% original. All our suppliers are the brands themselves, or official distributors authorized by the brands.

What types of shipping do you have?
We have shipping of

✨ FREE when you purchase Plush Revive or Rose Feel
✨ FREE on orders of $1,500 or more
✨ 4-7 business days from $99 pesos
✨ 3-5 business days $139 pesos
✨ 1-3 business days $169 pesos

Do you require an invoice?
If you require an invoice, please fill out the following form

https://forms.gle/KwCD1RgAYqZi4nUf7
* Remember to request your invoice within the month in which you made your purchase
* Invoices are not issued on the last day of the month

Do you have a physical store?
Yes! We are very excited to open a space for you to come and try the products and buy them.

Kocare Beauty 💗

Calzadas Square
Valley Road 404
Col. Del Valle
66220
Saint Peter Garza Garcia

Between
South Rio Grande and Thames River

Schedules
Monday to Saturday
11am - 8pm